The following Terms and Conditions apply to the use of this Web site as well as all transactions conducted through the site.
MISCELLANEOUS
VOID WHERE PROHIBITED: Although the information on this web site is accessible worldwide, not all products or services discussed in this web site are available to all persons or in all geographic locations or jurisdictions. MISSION PAWSABLE reserves the right to limit the provision of their products or services to any person, geographic area, or jurisdiction they so desire and to limit the quantities of any products or services that they provide. Any offer for any product or service made in the materials on this web site is void where prohibited.
PRIVACY POLICY
Use of personal information that you may submit to MISSION PAWSABLE through this web site is governed by the MISSION PAWSABLE Privacy Policy. You can be assured that MISSION PAWSABLE is committed to respecting your privacy and safeguarding your personal information and will never share, sell, release or submit any personal information you provide to anyone under any circumstances.
METHOD OF PAYMENT
MISSION PAWSABLE has a secure shopping cart web site and you can shop with confidence. The shopping cart web site is secured with a Starfield Technologies Web Server Certificate. Transactions on the site are protected with up to 256-bit Secure Sockets Layer encryption. You may purchase merchandise from our web site shopping cart by using any one of the payment options listed in (link to Payment Options).
Currently, we accept electronic transactions via PayPal. Payable to: info@missionpawsable.com.
We also accept U.S. Postal money orders and business checks made payable to: MISSION PAWSABLE (Please write your order number on the memo line). *Sorry, no personal checks accepted -- NO EXCEPTIONS.* NOTE: All orders are shipped within one business day (except Sundays and holidays) upon receipt of money order payments. Orders paid with business checks will ship once the check clears. Any returned checks will incur a $35 penalty fee.
SALES TAX
MISSION PAWSABLE charges sales tax for merchandise ordered on this web site based on the applicable state sales tax rate for Georgia residents.
PRICING
MISSION PAWSABLE reserves the right to change its payment procedures at any time without prior notice to you.
RETURN POLICY
We are committed to provide our customers with a 100% satisfaction guarantee. If for any reason you are not completely satisfied with your item(s), please return the merchandise within 30 days and we will either exchange it or give you a product refund (excluding any shipping fees). This return policy applies if item is returned in its original (new) condition and has not been used. NOTE: Please notify us prior to returning merchandise. *Sorry, this is not applicable to any custom orders*
Store Credit
Store credit will be given for merchandise returned after 30 days of purchase.
Exchanges
One exchange per item is allowed. Each exchange thereafter will incur a restocking and/or shipping and handling fee of $12.00. Customer is responsible for shipping fees on all returned items for exchange or refund. MISSION PAWSABLE is not responsible for returned packages lost in shipping. We suggest that you insure the return item and request delivery confirmation for tracking purposes.
Custom Orders
Please measure your pet as accurately as possible. We cannot issue refunds, accept returns or exchanges on any personalized or custom items. Please feel free to contact us, if you have questions.
SHIPPING & DELIVERY (We do not ship on Sundays or holidays)
MISSION PAWSABLE ships to all domestic locations within the United States, Canada and to some international destinations. We pride ourselves on prompt and accurate shipping. Our shipping method is via the U.S. Postal Service with service shipping options indicated at final checkout. Shipping and handling charges are calculated based on the shipping weight and destination of each order.
International Orders: Shipping and handling charges are calculated based on the shipping weight and destination of each order. A small processing fee may apply. Please email us your location: customerservice@missionpawsable.com
Ready-to-Wear Apparel: All in-stock ready-to-wear apparel will ship within one business day (except Sundays and holidays) upon receipt of electronic or money order payment.
USE OF SITE
This site may contain other proprietary notices and copyright information, the terms of which must be observed and followed. Information on this site may contain technical inaccuracies or typographical errors. Information, including product pricing and availability, may be changed or updated without notice. MISSION PAWSABLE and its subsidiaries reserve the right to refuse service, terminate accounts, and/or cancel orders in its discretion, including, without limitation, if MISSION PAWSABLE believes that customer conduct violates applicable law or is harmful to the interests of MISSION PAWSABLE and its subsidiaries.
CUSTOMER SUPPORT
EMAIL:
General Information: info@missionpawsable.com
Customer Service: customerservice@missionpawsable.com
PHONE:
Toll Free: 1 - (877) 275-8923
If we do not answer the phone, we may be working on the production line. We would love to talk with you so please be sure to leave a message.
WRITE TO US:
MISSION PAWSABLE
K-9 Apparel by Lena
P.O. Box 1482
Stockbridge, GA 30281
